About Us - FTT Computer Repairs

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About Us
FTT Computer Repairs was born in 2003 as an off-shoot of our sister company No Nonsense IT Ltd., which was established in 2001 to provide professional IT services to the small to medium business sector.

Having recognised the quality of IT support we provided, staff working at the companies we supported started to ask if we also fixed computers for non-business customers, so we started to! As word spread, we the number of requests grew, so we decided to establish a separate division of the company to service those requests.

As this new direction for the business started to flourish, we decided to open up our services to the public. Being based in close proximity to Newcastle & Northumbria Universities it was only a short time before we started to receive calls from students asking us to deal with their laptop problems. As our reputation for quality service at a reasonable price spread, it was a natural progression that staff at the Universities started to make use of our services as well.

We’ve now moved to expand the business again, offering home visits as part of our range of services, and we aim to continue to grow via word of mouth and reputation.
What People Say About Us

“Laptop problems needed sorting quickly, the lads at FTT to the rescue. No nonsense, no false promises, just a prompt and efficient service!”
Mick Lowes

“You guys are amazing, you’re my favourite IT people... My mum couldn’t believe you didn’t charge extra for getting my data back when you repaired my laptop”
Blair Bailey
“Just wanted to let you know the laptop is working great now, you did a sterling job... pleasant, courteous and efficient, we would have no hesitation in recommending FTT Computer Repairs.”
Elaine & Stuart Roddam

“Service second to none, I’ll definitely recommend you now I know where you are”
Susan Barnfather

“It is great to have such a prompt and efficient email reply to my repair query and then to have an unbeatable quote... Excellent customer service and a very happy customer, thank you!”
Wayne Rapley

"You were recommended by my friends and I'll recommend you to my friends too!"
Beck-Sarah Tanton

“It’s hard to find a reliable company to fix computers. I’ll keep on using you and recommend you as well.”
Jim Hall

Tell Us What You Think
We welcome comments, both good and bad, to help us improve our service.

If you've been one of our customers and would like to give us feedback, feel free to drop us an email.


“My laptop wouldn’t turn on but it was fixed in less than 30 seconds and I wasn’t even charged.”
Brian Elliot

“I’m very impressed with the speed of service... a very good quality service indeed”
Vincent Fitzpatrick

“I’ve been really, really impressed... a very good service.”
Emelia Nunn-St John


 
© 2016 No Nonsense IT Ltd.
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